Frequently Asked Questions The Knowlegde Base
PHILOSOPHY & STRATEGY
Q: Why do I need a "Sovereign Hub" if I already have Instagram?
A: Instagram is rented land. The algorithm is your landlord, and he can evict you at any time. A Sovereign Hub is property you own. It captures the traffic you generate on social media and converts it into an asset that works for you 24/7, without distractions or competitors' ads.
Q: What is the "Disconnect" you talk about?
A: It is the gap between your offline success and your online appearance. If you sell $5M homes but your digital profile looks like a $50 DIY project, you have a credibility disconnect. Clients trust what they see. We ensure they see excellence.
Q: Can’t I just use Linktree?
A: You can, but Linktree signals "entry-level." It is a utility, not a brand. High-net-worth clients judge friction. Sending them to a generic list of links dilutes your authority. A Sovereign Hub is a fully branded, immersive experience.
PRODUCT & TECHNOLOGY
Q: Is this a website or an app?
A: It is both. We use PWA (Progressive Web App) technology. It lives on the web (accessible via link), but it functions like an app (fast, smooth, installable to the home screen). Your clients don't need to download anything from an App Store.
Q: Do I need to be tech-savvy to manage this?
A: Zero tech skills required. That is why we exist. Our Concierge Service handles all the technical maintenance, updates, and security. You focus on deals; we focus on the code.
Q: Can I use my own domain?
A: Absolutely. Sovereignty means owning the address. We will connect your existing domain (yourname.com) or help you secure a new one as part of the setup.
Q: Does it work with my CRM?
A: Yes. Our lead capture forms can be wired to send data to your email or integrate with major CRM platforms via webhooks.
Q: What about SEO?
A: Every Hub comes with "The Flow™" — a built-in content module designed for AEO (Answer Engine Optimization). It is structured for Google indexing by default.
MONEY & VALUE
Q: Why is there a recurring annual fee?
A: You are not buying a static file; you are subscribing to a Managed Infrastructure. The fee covers enterprise-grade hosting (Oracle Cloud), SSL security, domain management, and year-round Concierge support for updates. It ensures your asset never degrades.
Q: Is there a setup fee?
A: For our Sovereign Hub (Tier 2) and Essential (Tier 1) memberships, we waive the setup fee. We invest our time to build your initial asset as a commitment to the long-term partnership. You only pay the annual membership.
Q: What is the cancellation policy?
A: You can cancel anytime. Your Hub will remain active until the end of your paid billing cycle. Since you own your domain and content, you are free to migrate away, though the proprietary PWA architecture remains with QRaway.
PROCESS & SUPPORT
Q: How long does it take to launch?
A: Typically 7 days from the moment we receive your assets (photo, bio, logo). We prioritize speed without sacrificing quality.
Q: What if I need to change my photo or phone number later?
A: Just text or email our Concierge team. We handle reactive updates (content swaps) within 24 hours as part of your membership. No hourly billing for simple changes.
Q: Do you write content for me?
A: The base membership covers Infrastructure. If you need content creation (writing articles, editing videos), we offer WMM (Web Media Management) add-ons. We build the library; you (or our WMM team) fill the shelves.
Q: I’m ready. What is the first step?
A: Visit our Membership Protocols page, select your tier, and activate your account. Our team will reach out immediately for onboarding.
