Terms of Service Terms, Conditions & Platform Use

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you ("Client") and QRaway Digital Spaces ("Company," "we," "us," or "our"), concerning your access to and use of the QRaway infrastructure and concierge services. By initiating a membership, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service.

2. SERVICE SCOPE & DEFINITIONS

QRaway provides Managed Digital Infrastructure.

• The Asset: Refers to the Progressive Web App (PWA) or Website built by us.
• Concierge Service: Refers to technical maintenance, hosting, security, and reactive updates (text/image swaps) performed by our team.
• Exclusions: Unless explicitly purchased as an add-on (WMM), our service does not include content creation, video editing, social media management, or copywriting. We build the engine; you provide the fuel.

3. PAYMENT & RENEWAL

• Annual Membership: Services are billed on an annual basis to ensure continuous hosting and support.
• Automatic Renewal: Unless cancelled 30 days prior to the expiration date, memberships will automatically renew at the current rate.
• Third-Party Processing: All payments are processed via PayPal. We do not store your credit card information directly.

4. REFUND POLICY & COMMITMENT TO EXCELLENCE

Due to the custom, labor-intensive nature of our "Done-For-You" setup process, we do not offer monetary refunds once production has commenced.

Instead, we offer a Commitment to Excellence: During the initial concept phase, we provide unlimited revisions until the design meets your approval. Once the asset is launched live, the service is considered delivered.

5. INTELLECTUAL PROPERTY

• Client Ownership: You retain full ownership of your personal data, headshots, bio, and listing content provided to us.
• Company Ownership: QRaway retains ownership of the underlying code, design framework, CSS styling, and the "QRaway" platform architecture. You are granted a license to use this infrastructure so long as your membership is active.

6. THIRD-PARTY DEPENDENCIES

We integrate with third-party services (e.g., PayPal, YouTube, Vimeo). We are not responsible for downtimes, policy changes, or account bans enacted by these third-party platforms. We act as an integrator, not a guarantor of their services.

7. TERMINATION

You may cancel your membership at any time. Upon cancellation, your Digital Space will remain active until the end of the paid billing cycle. After the cycle ends, the hosting will cease, and the Digital Space (and associated QR codes) will be deactivated.

8. GOVERNING LAW

These Terms shall be governed by and defined following the laws of British Columbia, Canada.